TERMS & CONDITIONS
Welcome to Priya Associates. By accessing, browsing, or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.
General Information
Priya Associates is engaged in the supply and distribution of electronics and home appliances for residential, commercial, and institutional requirements.
All products, services, and transactions carried out through this website are governed by the terms outlined herein.
Acceptance of Terms
By using this website, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions, along with our Privacy Policy, Shipping Policy, and Return & Refund Policy.
Use of Website
- The content of this website is for general information and business purposes only.
- Users agree not to misuse the website for any fraudulent, unlawful, or harmful activity.
- Unauthorized use, copying, or distribution of website content may lead to legal action.
- Users must not attempt to gain unauthorized access to any part of the website or its systems.
Product Information & Pricing
- We strive to ensure that all product descriptions, specifications, images, and pricing are accurate and up to date.
- However, errors, inaccuracies, or omissions may occur. Priya Associates reserves the right to correct such errors without prior notice.
- Product prices and availability are subject to change at any time without notice.
- Images shown on the website are for representation purposes and may slightly differ from actual products.
Orders & Acceptance
- All orders placed are subject to acceptance, availability, and confirmation.
- Priya Associates reserves the right to cancel or refuse any order at its sole discretion, including but not limited to cases of pricing errors, stock unavailability, or suspected fraudulent activity.
- In case of cancellation after payment, the amount will be refunded as per applicable policies.
Payments
- Payments must be made through the approved payment methods available on the website.
- Orders will be processed only after successful payment confirmation, except in the case of Cash on Delivery (if applicable).
- Priya Associates shall not be liable for any payment failures caused by third-party payment gateways or banking issues.
Delivery & Shipping
- Delivery timelines provided are estimates and may vary based on location, product availability, and logistics conditions.
- Priya Associates is not responsible for delays caused by third-party courier services, natural events, or unforeseen circumstances.
- Customers must provide accurate shipping details. Incorrect information may result in delivery delays or additional charges.
Inspection & Acceptance at Delivery
- Customers are advised to inspect the product at the time of delivery.
- Any visible damage, missing parts, or incorrect items must be reported immediately or within 24–48 hours.
- Failure to report issues within the specified timeframe may result in rejection of claims.
Bulk & Commercial Orders
- Bulk or commercial orders may be subject to separate pricing, delivery timelines, and terms.
- Quotations provided for bulk orders are valid for a limited period and may vary based on market conditions.
- Additional terms may apply for project-based or customized supply.
Warranty & Product Responsibility
- Products sold are covered under the manufacturer’s warranty wherever applicable.
- Priya Associates does not provide any additional warranties unless explicitly mentioned.
- Customers must contact the respective authorized service centers for warranty claims and servicing.
Returns, Refunds & Cancellations
- Returns, refunds, and cancellations are governed by our Return & Refund Policy.
- Products once delivered may not be eligible for return unless they are defective, damaged, or incorrect.
- Cancellation requests must be made before dispatch of the order.
Limitation of Liability
- Priya Associates shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use the website or products.
- Our total liability, if any, shall be limited to the value of the product purchased.
Intellectual Property Rights
- All content on this website, including text, images, logos, graphics, and design, is the property of Priya Associates.
- Unauthorized reproduction, distribution, or use of any content is strictly prohibited.
Third-Party Links
- This website may contain links to third-party websites for convenience.
- Priya Associates does not endorse or take responsibility for the content, policies, or practices of such third-party websites.
Privacy
- Your use of this website is also governed by our Privacy Policy.
- By using our website, you consent to the collection and use of your information as described in the Privacy Policy.
Force Majeure
Priya Associates shall not be held liable for failure or delay in performance caused by events beyond reasonable control, including but not limited to natural disasters, strikes, government restrictions, or supply chain disruptions.
Modifications to Terms
- Priya Associates reserves the right to modify, update, or revise these Terms and Conditions at any time without prior notice.
- Continued use of the website after changes constitutes acceptance of the updated terms.
Governing Law & Jurisdiction
- These Terms shall be governed by and interpreted in accordance with the laws of India.
- Any disputes arising shall be subject to the jurisdiction of the courts in your operational region (e.g., Pune, Maharashtra).